Terms and Conditions

Terms and Conditions

Welcome to Chic Dukaan! By accessing or using our website (www.chicdukaan.com), you agree to be bound by the following Terms and Conditions. Please read them carefully before using our services.

1. General

  • This website is operated by ChicDukaan. Throughout the site, the terms “we”, “us” and “our” refer to ChicDukaan.
  • By using this site, you represent that you are at least the age of majority in your state or province of residence.

2. Products and Services

  • All products listed are subject to availability. We reserve the right to discontinue any product at any time.

  • We strive to display accurate colors and images of our products, but we cannot guarantee exact screen-to-screen accuracy.

3. Pricing and Payments

  • All prices are listed in INR (₹) and are inclusive of applicable taxes unless mentioned otherwise.

  • We reserve the right to change prices without prior notice.

  • Payment gateways used on our website are secure and encrypted. We do not store your payment details.

4. Orders and Shipping

  • Once an order is placed, you will receive an email confirmation.

  • Orders are processed and delivered within 2-5 business days.

  • Delivery timelines may vary based on your location and unforeseen conditions.

5. Returns and Exchanges

  • We accept returns and exchanges within 3 days of delivery, subject to our Return Policy.

  • To be eligible for a return, the item must be unused, in its original packaging, and in the same condition that you received it

  • For return/exchange requests, please contact us at contactus@chicdukaan.com.

  • Refunds will only be processed after the inspection is complete and the product is approved for return.
  • Refund amount will be processed withing 3 – 5 days of approval from inspection team.

6. Intellectual Property

  • All content including images, logos, product descriptions, and design are the property of Chic Dukaan and are protected by copyright laws.

  • You may not use our content without prior written consent.

7. User Conduct

You agree not to:

  • Use our website for any unlawful purpose

  • Attempt to hack, breach, or exploit any aspect of our site

  • Upload any false or misleading information

8. Limitation of Liability

  • ChicDukaan will not be liable for any indirect, incidental, or consequential damages arising from your use of the website or the purchase of any products.

9. Changes to Terms

  • We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting on the website.

10. Contact Us

If you have any questions about these Terms, please contact us at:

📧 Email: contactus@chicdukaan.com
📍 Address: Flat no. F12, silver gate estate, Aquem, Margao, Goa

10k happy customers